Job Profile
Level: Supervisor
Department: Food & Beverage
Reports to: Food & Beverage Manager
Employment Type: Full-time
About The Pyrmont Curaçao Beach Resort
Set to debut in Q2 2026, The Pyrmont Curaçao Beach Resort is an adults-only, all-inclusive beach resort. As part of the Autograph Collection by Marriott, The Pyrmont blends local culture and history with elevated hospitality and distinctive character. Every detail, from our spaces to our service, is designed to create meaningful, memorable experiences that spark connections and leave lasting impressions. We celebrate individuality and curate every guest journey with care, authenticity, and purpose.
Every unforgettable experience at The Pyrmont Curaçao Beach Resort begins with leaders who live our Leadership Essentials. We believe that leadership lives at all levels. True leaders bring curiosity, courage, and genuine connection to every moment – strengthening our teams and elevating every guest experience.
Position Summary
The Food & Beverage Supervisor plays a key leadership role in supporting the Food & Beverage Manager to deliver exceptional dining experiences that reflect Marriott brand standards. This position oversees daily operations, coaches and motivates service teams, and ensures consistent quality, efficiency, and guest satisfaction. The Supervisor actively manages labor and operational costs while driving revenue growth through service excellence and continuous improvement.
Qualifications
- Minimum of five (5) years of progressive experience in hotel Food & Beverage operations or a related hospitality field, preferably within a resort or all-inclusive environment.
- High School diploma or equivalent required; further education in hospitality or business is an advantage.
- Previous supervisory or team leadership experience in a restaurant, bar, banquet, or all-inclusive resort setting required.
- Fluent in English, both written and verbal; proficiency in Dutch, Spanish, and Papiamentu is a strong advantage.
- Strong knowledge of restaurant and bar service standards, preferably in a high-volume or all-inclusive operation.
- Ability to clearly convey information and ideas to guests, coworkers, and management.
- Strong decision-making skills with the ability to evaluate and select among alternative courses of action quickly and accurately.
- Demonstrated initiative, anticipating operational needs and completing tasks proactively.
- Ability to work effectively in fast-paced, environment while maintaining composure and objectivity.
- Strong problem-solving skills, including anticipating, preventing, identifying, and resolving issues as they arise.
- Ability to analyze operational and financial information and support departmental performance.
- Excellent listening skills with the ability to understand and respond to guest and employee concerns.
Flexibility to work weekends, public holidays, and varied shifts as required by operations.
Key Responsibilities
- Supervise daily restaurant, bar, and all-inclusive service periods, ensuring smooth, high-volume operations that consistently exceed guest expectations.
- Approach all guest and employee interactions in an attentive, friendly, courteous, and service-oriented manner.
- Deliver personalized and engaging food and beverage experiences that inspire guest loyalty and satisfaction.
- Ensure all service personnel are attentive, professional, and aligned with brand service standards.
- Support the Food & Beverage Manager in maintaining high quality, presentation, and consistency of all food and beverage offerings.
- Support monthly inventories, reconciliations, and cost-control initiatives for the department.
- Maintain proficiency with the hotel’s systems and related operational tools.
- Ensure outlets, bars, and service stations are adequately stocked, properly set, and maintained in a clean and organized condition at all times.
- Ensure completion of side work and station responsibilities by all service personnel.
- Assist with bar operational tasks when required.
- Maintain strong communication with team members, encouraging feedback and fostering a motivated, high-performance work environment.
- Coach, empower, and support team members through ongoing training, quality control tools, and performance feedback.
- Assist in training, scheduling, evaluating, counseling, disciplining, and conducting performance appraisals of F&B employees in coordination with management.
- Respond promptly and professionally to guest complaints, service failures, accidents, or operational issues within the department.
- Build and maintain strong relationships with new and returning guests, anticipating needs and supporting future business opportunities.
- Plan and support monthly department meetings, pre-shift briefings, and required operational meetings; actively participate in weekly F&B meetings.
- Maintain compliance with all hotel policies, safety standards, and emergency procedures, including knowledge of exits and fire safety equipment.
- Maintain professional appearance and grooming standards at all times and ensure the same of the team.
- Support a positive team culture by organizing or contributing to team engagement and recognition activities.
- Maintain regular attendance and flexibility to work varied schedules based on operational needs.
- Understand hotel operations and collaborate effectively with other departments to ensure seamless service delivery.
- Protect company assets and maintain confidentiality of proprietary information.
- Perform any additional duties as requested by management to support smooth and efficient operations
Why Join Us?
At The Pyrmont Curaçao Beach Resort, a career is more than a job; it’s an opportunity to create moments that are warm, soulful, and unforgettable. Here, history and modernity meet within the walls of a landmark brought back to life with unique energy. As we build a bold new vision of hospitality, every team member plays a part in shaping experiences that celebrate Curaçao’s heritage while embracing its future. We believe true hospitality comes from genuine connections, from people who bring their own story, culture, and personality to everything they do. At The Pyrmont Curaçao Beach Resort, authenticity inspires, and every encounter leaves a lasting impression. Be part of something inspiring, and truly extraordinary, be part of a legacy in the making.