Housekeeping Coordinator

Job Profile

Level: Admin/Coordinator 

Department: Housekeeping 

Reports to: Executive Housekeeper / Assistant Housekeeping Manager 

About The Pyrmont Curaçao Beach Resort

Set to debut in Q2 2026, The Pyrmont Curaçao Beach Resort is an adults-only, all-inclusive beach resort. As part of the Autograph Collection by Marriott, The Pyrmont blends local culture and history with elevated hospitality and distinctive character. Every detail, from our spaces to our service, is designed to create meaningful, memorable experiences that spark connections and leave lasting impressions. We celebrate individuality and curate every guest journey with care, authenticity, and purpose.  

Every unforgettable experience at The Pyrmont Curaçao Beach Resort begins with leaders who live our Leadership Essentials. We believe that leadership lives at all levels. True leaders bring curiosity, courage, and genuine connection to every moment – strengthening our teams and elevating every guest experience.   

Position Summary

The Housekeeping Coordinator acts as the central communication hub for the Housekeeping department, ensuring smooth flow of information between floor supervisors, Front Office, Engineering, and all other operational teams. This role is primarily responsible for preparing room assignments, maintaining accurate room status updates, coordinating outside laundry, supporting scheduling tasks, and performing essential administrative duties. The coordinator plays a key role in ensuring the timely readiness of rooms and a seamless guest experience in alignment with Autograph Collection standards.  

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. 
• Minimum of 1–2 years’ experience in a housekeeping or administrative support role, preferably in a hotel environment. 
• Experience in a branded or chain hotel is preferred. 
• Strong organizational and multitasking abilities with exceptional attention to detail. 
• Proficient in property management systems (e.g., Opera) and Microsoft Office applications. 
• Excellent communication skills in English, both verbal and written. Proficiency in Dutch, Spanish and Papiamentu is considered an advantage  
• Ability to work independently and collaboratively in a team environment. 
• Strong problem-solving skills and a service-oriented mindset. 
• Flexibility to work weekends, public holidays, and varied shifts as required by operations. 

Key Responsibilities

Operational Coordination  

• Prepare daily room assignments for Room Attendants, Public Area Attendants, and Housemen based on occupancy forecasts and staffing levels.  
• Ensure accurate distribution of workload according to productivity standards.  
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.  
• Assist Housekeeping management in managing daily activities.  
• Serve as the primary communication link between Floor Supervisors, Front Office, Engineering, and Housekeeping leadership.  
• Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list.  
• Track progress throughout the day to ensure rooms are ready on schedule.  
• Monitor room status changes in real time and ensure accurate updates in PMS/housekeeping software (Opera). 
• Communicate guest requests, special amenities, VIP details, late check outs and early arrivals to the necessary teams.  
• Ensure VIP, special occasion, and amenity setups are communicated and completed.  
• Assist with service recovery documentation and communication to leadership.  

Scheduling & Administrative Support 

• Support the executive Housekeeper and Assistant manager with biweekly scheduling, shift adjustments, and attendance tracking.  
• Assist with monitoring clock-in/out times, absence reports, and compliance with labor guidelines. 
• Prepare daily, weekly, and monthly reports including productivity, occupancy-based staffing needs, inventory summaries, and inspection logs.  
• Organize department documentation, forms, training materials, and filing systems.  
• Log, label, and track all lost & found items in accordance with hotel policy. 
• Communicate with guests regarding inquiries and returns.  
• Maintain secure storage and ensure proper retention timelines.  

Inventory & Laundry Coordination 

• Coordinate all guest and hotel laundry. 
• Track distribution of linens, uniforms, amenities, and supplies. 
• Report stock levels and prepare requisitions when replenishment is required.  
• Coordinate with the external laundry company for pickup and delivery schedules. 
• Inspect, count, and log returned laundry items to ensure quality and accuracy.  

Why Join Us?

At The Pyrmont Curaçao Beach Resort, a career is more than a job; it’s an opportunity to create moments that are warm, soulful, and unforgettable. Here, history and modernity meet within the walls of a landmark brought back to life with unique energy. As we build a bold new vision of hospitality, every team member plays a part in shaping experiences that celebrate Curaçao’s heritage while embracing its future. We believe true hospitality comes from genuine connections, from people who bring their own story, culture, and personality to everything they do. At The Pyrmont Curaçao Beach Resort, authenticity inspires, and every encounter leaves a lasting impression. Be part of something inspiring, and truly extraordinary, be part of a legacy in the making.